As many companies have learned, a crisis management event can take place at any time and put the very survival of the organization at risk. Global food supply chains are littered with companies that were not prepared for, and were unable to survive, a food contamination recall. This session will cover the life cycle of a food recall, from inception to conclusion. Stages of the recall to be examined include the regulatory and investigative issues raised by the government, pre- and post-crisis planning for food companies, investigating and adjusting recall claims, and the losses and amounts involved with a recall.
Presentation Handouts: https://www.sla.org/wp-content/uploads/2013/05/Bad-Food_Gaus.pdf