Sponsored by: Factiva 

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Tuesday, June 11 • 10:00am - 11:30am
Never Underestimate the Art of Storytelling in KM

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Deepen your understanding of the value of storytelling as a tool for knowledge management. Storytelling is an extremely valuable KM tool that allows users to share knowledge, develop trust and commitment to create an emotional connection. They provide a context and focus for communicating tacit knowledge and allow us to convey values, ethics, and morals that contribute to individual players' and teams' work ethics and connection to the company. This session will use a number of storytelling techniques to demonstrate how a story can be used in situations such as strategy development, change management, and evaluation.

avatar for Teresa Bailey

Teresa Bailey

Info Science Specialist, Jet Propulsion Lab
I'm passionate about experiential learning and organizational culture. I've been lucky to work at an amazing place, the Jet Propulsion Lab, for over 30 years. And I really enjoy being a part of the SLA community.

Nerida Hart

Australian River Restoration Center

Tuesday June 11, 2013 10:00am - 11:30am PDT
Convention Center, Room 8

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